Excellence in REMS Scans since 2018
Last updated: 1st May 2026
These terms and conditions apply to your use of the website osteoscanuk.com. By using this website, you agree to be bound by these terms. If you do not agree to these terms, please do not use this website.
This website is operated by OsteoScan UK.
For any questions about these terms, please contact us at:
Email: info@osteoscanuk.com
Address: Bragborough Hall Business Centre Welton Road Braunston Northants NN11 7JG
1. About This Website
The purpose of this website is to provide general information about OsteoScan UK, our services, bone health screening, scan appointments, related health information, and any associated products or services we may offer.
The information on this website is provided for general guidance only. It should not be treated as medical advice, diagnosis, or a substitute for advice from a qualified healthcare professional.
2. Medical and Health Information
Any content on this website relating to bone health, osteoporosis, osteopenia, REMS scanning, low-intensity vibration, or other health-related matters is provided for general information only.
You should always seek advice from your GP, consultant, or other qualified healthcare professional before making decisions about your health, medication, treatment, diagnosis, or lifestyle changes.
OsteoScan UK does not guarantee that the information on this website is complete, accurate, or suitable for your individual circumstances.
If you have urgent medical concerns, you should contact your GP, NHS 111, or emergency services as appropriate.
3. Appointments and Bookings
Where this website allows you to make an enquiry, request an appointment, or book a service, you agree to provide accurate and complete information.
Appointment availability may vary and is not guaranteed until confirmed by OsteoScan UK.
We reserve the right to refuse, rearrange, or cancel appointments where necessary, including but not limited to circumstances involving incorrect information, clinical suitability, staff availability, equipment availability, or events outside our reasonable control.
Any cancellation, rearrangement, deposit, or refund terms relating to appointments will be made clear at the time of booking or communicated to you separately.
4. Suitability for Services
Some services offered by OsteoScan UK may not be suitable for every individual. We may ask you to provide relevant health information before carrying out a service.
We reserve the right to decline or postpone a service if we believe it may not be appropriate for you, or if further medical advice is required before proceeding.
You are responsible for ensuring that any information you provide to us is accurate, complete, and up to date.
5. Website Content
We take reasonable care to ensure that the information on this website is accurate and up to date. However, we do not guarantee that the content will always be complete, current, or free from errors.
We may update, change, suspend, or remove any part of the website at any time without notice.
The content on this website is provided “as is” and is intended for general information only.
6. Intellectual Property
Unless otherwise stated, all content on this website, including text, images, branding, graphics, logos, layout, design, and other materials, belongs to OsteoScan UK or is used with permission.
You may view, download, and print pages from this website for your own personal, non-commercial use.
You must not copy, reproduce, republish, distribute, sell, modify, or use any website content for commercial purposes without our prior written consent.
7. Acceptable Use
You agree not to use this website:
We reserve the right to restrict or block access to the website if we believe these terms have been breached.
8. Links to Other Websites
This website may contain links to third-party websites. These links are provided for convenience and information only.
We are not responsible for the content, accuracy, availability, privacy practices, or terms of any third-party websites. Visiting any third-party website is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, OsteoScan UK shall not be liable for any loss or damage arising from your use of, or inability to use, this website or from reliance on any information provided on it.
This includes, without limitation, loss of profits, loss of business, loss of data, loss of goodwill, or any indirect or consequential loss.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
10. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may suspend access to all or part of the website for maintenance, updates, technical issues, or other reasons.
11. Privacy and Personal Data
We process personal information in accordance with our Privacy Policy.
When you contact us, make an enquiry, or book an appointment, we may collect and process personal information such as your name, contact details, appointment details, and relevant health information.
You should read our Privacy Policy to understand how we collect, use, store, and protect your personal data.
12. Cookies
This website may use cookies and similar technologies to improve functionality, analyse website usage, and support user experience.
Further information about how we use cookies should be set out in our Cookie Policy.
13. Payments
Where payment is required for any service, product, appointment, or booking, the relevant price and payment terms will be provided before purchase or booking confirmation.
All prices are shown in pounds sterling unless otherwise stated.
We reserve the right to change prices at any time, but such changes will not affect bookings or purchases already confirmed unless otherwise agreed.
14. Refunds and Cancellations
Refunds and cancellations for appointments, services, or products will be handled in accordance with the specific terms provided at the time of booking or purchase.
Where no specific cancellation terms are provided, please contact us at info@osteoscanuk.com as soon as possible to discuss your booking.
This does not affect any statutory rights you may have under UK consumer law.
15. Changes to These Terms
We may update these terms and conditions from time to time. Any changes will be posted on this page with an updated revision date.
By continuing to use the website after changes are made, you agree to the updated terms.
16. Governing Law
These terms and conditions are governed by the laws of England and Wales.
Any disputes relating to these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
For any questions about these terms and conditions, please contact:
OsteoScan UK
Email: info@osteoscanuk.com
Head Office: Bragborough Hall Business Centre Welton Road Braunston Northants NN11 7JG
Tel: 07300 998730
Registered Name: OsteoscanUK Limited
Registered Address: 1st Floor, Healthaid House, Marlborough Hill, Harrow, Middlesex HA1 1UD
Company Number: 11466222
